What is Onelink?
Stripe offers you the option to store your payment methods with us so that you can conveniently use them across certain merchants who are our Business Users – we call this "Onelink" (formerly known as "Remember Me"). When you choose to use Onelink, you agree to End User Terms of Service. These Terms, among other things, let us store your payment method so that you can pay faster on Onelink-supported sites.
Onelink collects personal data regarding end users, including:
We also capture common web analytics metadata such as your browser type, operating system, and IP address – which is sent by your browser to each website you access. Depending on how the merchant configured Onelink, we may also collect advanced fraud detection signals from your browser. We retain this information to help us prevent fraud, identify bugs to improve our products and services, and as permitted by law and our Privacy Policy.
You can access some of the data Onelink has collected from you through Stripe's Data Access Tool.
Stripe will use Onelink end users' data in accordance with our Privacy Policy. For example, Stripe may use Onelink end users' transactional data to provide services such as fraud detection, mitigating risk of financial loss, and improving our products and services. Stripe may also use your online activity, contact information, and saved payment and address information to market our products and services to you, where allowed by applicable law, including subject to any consent requirements.
Yes. Stripe is a "Controller" of the data collected for Onelink. A "controller" determines how and for what purpose personal data is processed (learn more). Stripe will use data, including end user transactional data, for various purposes including to improve our products and services.
If you want to delete your Onelink account please follow the instructions on this page.
If you have not previously used Onelink and believe you received an SMS from us in error, please use the link in the SMS to opt-out.
Onelink was built by Stripe to provide an easy and secure way to pay in one click anywhere Onelink is enabled. Stripe processes billions of dollars of payments annually and is certified as a Payment Card Industry (PCI) Service Provider Level 1, which is the most stringent level of certification available in the payments industry. Learn more about security at Stripe here. We encrypt your data at rest and in transit to keep it secure. We will also send a one-time code to your phone to verify it's you when you use Onelink on new devices and browsers.
When you see "Sold through Onelink," Stripe acts as the merchant of record on behalf of the Business User.
Business Users can offer and sell their digital products using Stripe Managed Payments under the "Sold through Onelink" brand. If you place an order for a digital product where you see "Sold through Onelink" – or if your card or bank statement shows "onelink.com*[Business User name]" (or similar) – your purchase is being handled by Stripe through its Stripe Managed Payments product on behalf of the Business User.
Stripe also provides additional support and order management services through Onelink to help you manage your orders that were Sold through Onelink. They include:
A dashboard where you can see your order history, track and manage your purchases
Tools to update payment methods or manage subscriptions
Support for renewals, refunds or customer service
For subscriptions that are Sold through Onelink, you must have a Onelink account to ensure we can verify your identity, manage ongoing payments, and provide continuous support. We provide these features in addition to the core Onelink experience described in the Onelink Privacy Policy and subject to these terms.
When you complete a "Sold through Onelink" order, Stripe shares your order information with the Business User so they can fulfill your order and manage their relationship with you. This may include your contact information, payment information, tax identification number, billing and shipping address, and order details.
The Business User may retain this information and use it according to their own privacy policy. For more details on how the Business User may handle your data, please refer to the Business User's privacy policy.
For certain types of payment methods (for example, Pix and Stablecoins), you must create a Onelink account in order to use this method. This is because the merchant from whom you are making a purchase does not have a direct connection with your selected payment method and must therefore use Onelink to process the payment. If you do not wish to create a Onelink account, you can choose another payment method, such as a debit or credit card, to complete your purchase. Your Onelink account is subject to the Onelink terms and privacy policy. You can delete your Onelink account at any time as described on this page.
You can request that your information be deleted from Onelink in connection with your "Sold through Onelink" orders by requesting the deletion of your Onelink account. To request deletion, please follow the instructions on this page.
Deleting your Onelink account will also result in:
Please note that the Business User may have stored the information provided during checkout (such as your contact and billing details) independently of Onelink in accordance with their own privacy policy. We recommend reaching out to them directly if you would like them to delete your information as well.
How it works
Onelink agent wallet is a feature designed to help you connect your Onelink account to third-party AI agents, giving them the ability to complete purchases on your behalf across the internet. Once you approve the spend request for a transaction, you may then track the AI agent's purchase activity through the Onelink app.
Note: Onelink agent wallet is currently only available to consumers and merchants located in the United States.
Understanding Onelink agent wallet & your choices
Managing your agent
Once you connect an AI agent, the third-party providing the agent—not Onelink—is responsible for your data based on their own privacy rules. We recommend that you review an AI agent's terms and privacy practices before connecting the agent to your Onelink account.
For more information, please see the Onelink Privacy Policy or Onelink Agentic Terms.
Note: In the United States, Onelink agent wallet is referred to as Link agent wallet.
Onelink provides End Users with the ability to use a variety of payment methods to purchase cryptocurrencies from third-party cryptocurrency exchange providers. Onelink also saves certain information, including your payment method, cryptocurrency wallet address, and cryptocurrency transaction history, to facilitate subsequent cryptocurrency purchases and other transactions. By choosing to use Onelink to purchase cryptocurrency, you agree to our Terms of Service.
Yes, you must have a Onelink account to buy cryptocurrency through Stripe.
In addition to data Onelink normally collects from end users (such as information that identifies you, payment method data, transaction information, and online activity data), Onelink collects data to facilitate your cryptocurrency purchases, such as your cryptocurrency wallet address. Onelink also collects certain information from end users, such as an image of your government-issued ID document, for identity verification through Stripe Identity.
For cryptocurrency purchases above a certain amount, we may conduct identity verification by checking your selfie (i.e. photo image of your face) against your government-issued ID document. We do this to conduct know-your-customer (KYC) checks as required by law and to prevent fraud and financial crimes. End users whose identity cannot be verified will not be able to purchase cryptocurrency through Onelink. Learn more about the identity verification process through Stripe Identity.
As explained above, Stripe uses Onelink end users' data in accordance with Onelink's Privacy Policy. In addition, Stripe uses information you submit for identity verification to conduct know-your-customer (KYC) checks as required by law and prevent fraud and financial crimes. To learn more about how Stripe uses your identity information, see this page.
You can delete your Onelink account by following the directions on this page. You can learn more about how to delete your identity information here. To delete the selfie and ID document you submitted for identity verification, you can email privacy@stripe.com. But please note that Stripe is required by law to retain certain data for a period of time – typically between five and ten years – following any deletion request from or account closure by an end user who used Onelink to purchase cryptocurrency.
Wallet funding and transaction information related to your use of Onelink may be recorded on a public blockchain. Many public block chains are open to forensic analysis which can lead to deanonymisation and revelation of private financial information, especially when combined with other data. Because blockchains are decentralised or third-party networks that are not controlled or operated by Stripe or its affiliates, we are not able to erase, modify, or alter your personal data from such networks. For other deletion-related requests, please follow the instruction provided above.